We offer our customers all the components tailored to their requirements for successful business operations; we are advancing the digitalization of the industry, providing integrated and reliable production processes, financially optimal investments and smooth access to all necessary materials.
We have geared our portfolio towards the growth segments of our industry. It is based on equipment, service and consumables. Services and consumables together account for around half of total Group sales. Within our portfolio we are continuing to expand the growth segments of packaging, digital and services through partnerships as well. On the one hand, the priority is to integrate and automate customers’ entire value chains and thereby to enhance the competitiveness of print shops. Also, system operations will be both increasingly smart and autonomous in the future with the right services. On the other hand, new digital printing offerings target customers’ expanded business models.
Our products, service offerings and consumables, in addition to our partnerships, are tailored to meet specific future-oriented customer needs and are geared towards our customers’ economic success. To achieve this we offer an all-round service with reliable presses and fully integrated solutions with the right services and consumables, which guarantee the utmost availability of all means of production and a smooth-running, continuous production process. The range extends from state-of-the-art digital technologies to preconfigured standard offset presses with corresponding cost benefits and fast delivery times, through to individually configured special presses for maximum productivity and every conceivable print application. We also support our customers by offering suitable financing concepts for their investment projects.
In total around 11,500 people worldwide work for Heidelberg, around a third of them in our global sales and service network. In Germany, we produce highly automated and versatile high-tech machinery according to customer requirements in all format classes we offer. In Qingpu, near Shanghai, China, we produce high-quality preconfigured edition models.
With our own sales and service branches and via partners, we supply our customers all over the world with products, services and consumables, generating consolidated sales of around € 2.5 billion in the 2015 / 2016 reporting year.